What information is shown on our bank statement?

When you receive a payment from a customer, you will see their account name, and the payment reference.

Since payments with Citizen are made using existing banking infrastructure, you will see all the same information you get with a traditional bank transfer.

📃 You (the recipient) will see: 

• The account holders name (e.g. 'J Smith')
• The payment reference, that you can set (e.g. 2343DDD)

📃 The payer (your customer) will see

• The account name they are paying (For example 'Diamond Trading Ltd)
• The payment reference, that you can set (e.g. 2343DDD)