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Citizen help centre
  • Citizen website
For Consumers
  • For Businesses
    • Getting started
    • Integrating with Citizen
    • The payments dashboard
    • FAQs
  • For Consumers
    • FAQs
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      Back to home
      1. Citizen help centre
      2. For Consumers
      • For Businesses
        • Getting started
        • Integrating with Citizen
        • The payments dashboard
        • FAQs
      • For Consumers
        • FAQs
      • Complaints
      • Need to talk with us?

      For Consumers

      Trouble making a payment? Start here.
      • How paying from Citizen protects you from fraud
      • Paying with Citizen feels so fast... Is it even secure?
      • How do I know I can trust Citizen with my data?
      • Where do I download the app?

      FAQs

      • Do I need to opt-in to Open Banking or is my account already set up for it?
      • Do I need online banking to pay with Citizen?
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      Citizen - Cardless payment acceptance
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      • Citizen website